Privacy Policy

Startitup UK
Last Updated: 29 November 2025

 

Welcome to Startitup UK (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms outlined below.

 

1. Information We Collect

 

1.1 Information You Provide

We may collect personal information when you place an order, contact us, create an account, or submit information through our website. This includes:

• Name
• Email address
• Telephone number
• Billing address
• Business information (if provided)
• Payment information (processed securely by third-party gateways)

 

1.2 Information Automatically Collected

When you browse our website, Shopify automatically collects:

• IP address
• Browser details
• Device data
• Cookies and tracking identifiers
• Pages viewed and actions taken
• Time zone and basic geographic information

 

1.3 Information from Third Parties

We may receive information from:

• Payment providers (e.g., Stripe, PayPal)
• Analytics and advertising platforms
• Shopify-integrated applications
• Customer support tools

 

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Provide customer service
• Send order confirmations and service updates
• Improve website performance and user experience
• Communicate promotional content (only with your consent)
• Comply with legal, accounting, and regulatory obligations

 

3. Shopify Data Processing

Our store is hosted on Shopify Inc., which processes your data using secure servers. Your information may be transferred or stored outside the UK in accordance with Shopify’s data protection practices.

To learn more, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

 

4. Sharing Your Information

We may share your personal information with trusted third parties, including:

• Shopify (platform services)
• Payment processors
• IT, analytics, and marketing providers
• Customer communication tools
• Law enforcement, if legally required

We never sell or trade your personal information.

 

5. Cookies & Tracking Technologies

We use cookies to:

• Enable secure checkout
• Improve website performance
• Analyse traffic
• Personalise your experience
• Support marketing (optional)

You may adjust cookie settings in your browser. Disabling cookies may affect website functionality.

 

6. Marketing Communications

We only send marketing emails if you opt into them.
You may unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us.

 

7. Data Retention

We retain your information for as long as necessary to:

• Provide services
• Support legal and financial compliance
• Maintain business records

When no longer required, data is securely deleted or anonymised.

 

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise these rights, please contact us at the details below.

 

9. Security

We use industry-standard security measures to safeguard your data.
However, no online transmission or storage system is completely secure.

 

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes.

 

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Startitup UK
Email: help@startitup.globl
Address: 4–6 Greatorex Street, London, England, E1 5NF
WhatsApp: +44 8000 434 887